Privacy Policy
Last updated: 2026
Objectives and Scope of the Privacy Policy
Gjirafa Video offers online services that make life easier in the digital age. You can search or browse various information, post ads, shop, or communicate through our services, and all of this makes us very proud and happy.
We are committed to respecting and protecting your privacy. If you have any questions about the privacy policies, do not hesitate to contact us. These policies, which regulate the procedures and security measures for data collection, are in compliance with the applicable law.
Gjirafa Video, among others, contains channels dedicated to underage audiences, in which case the terms of service and these privacy policies must be accepted by a parent or legal guardian. The parent/legal guardian commits to fulfilling these conditions and, in relation to the child, to care for and be responsible for the viewing of the content.
Definition of Terms
Within the scope of this Privacy Policy, the term "Gjirafa Video" or the term "WE" means Gjirafa Video. Where the term "YOU" is used, depending on the context, it means, but is not limited to: users, buyers, contractors and consumers, or others who directly or indirectly use or benefit from any of Gjirafa Video's services.
This policy applies to any product, application, tool, website, or other service (collectively referred to as "Services") that is launched, managed, or owned by Gjirafa Video.
By using or benefiting from our services and/or by registering to create a new account, you accept and agree to the terms and conditions of this Privacy Policy, and at the same time authorize Gjirafa Video to collect, process, use, transfer, disclose, store, and protect your personal data as specified in this Privacy Policy and in the laws in force. If you do not provide the information we request, we may not be able to offer all of our services to you.
Additions and Changes to the Privacy Policy
We may add and change this Privacy Policy at any time by updating the additions and changes on our website. Furthermore, if the changes to the Privacy Policy are of a substantial nature, your disagreement may lead to the termination of the contractual relationship with us.
Collection of Personal Data
We may collect your personal data and information (including from different devices) when you: Use our services; Register to open an account with us; Update or add personal data to your account; Communicate with us about our services, and; Other cases as specified below in this Privacy Policy.
The Personal Data We May Collect Include the Following:
- Information that you or, where applicable, the parent/legal guardian provides to us, such as: Identification information, such as: first and last name, address, phone number, password, or email address, when you register for an account with us.
- Other content that you generate or that is related to your account (such as adding an item to the cart).
- Shipping address or billing address information and other information used by you to purchase any product or service.
- In some cases, when you use our services, you may provide personal information such as: age, gender, interests, experience, education, and your preferences.
- Additional information required or authorized by applicable laws to collect and process for the purpose of identifying and verifying the information we collect from you.
- In no case and under no circumstances will Gjirafa Video ask you to disclose personal data of the child. You can enter the child's name in your profile only for the purpose of identifying the child user and for the purpose of identifying appropriate content, as well as their age.
Automatic Data
Information related to your interaction with our services; Your marketing, advertising, and communication preferences with us. We receive this information from the devices you use when using our services, registering for an account with us, updating or adding information to your account, participating in discussions or chats, or when you communicate with us about our services.
This information includes the following: your device ID or unique identification number and the device type, operating system, or similar. Geolocation information, from the IP address, or from other device records. Computer information, such as page view statistics from your side, traffic to or from specific websites, links, URL referrals, your IP addresses, your browsing history, or your login data on our websites or those of our partners. Search terms or filters used.
Data from Other Sources
We may supplement the personal data we collect with information from third parties and add it to your account information. For example, we may collect and use demographic information that is publicly available, as permitted by applicable laws.
Personalization across different devices. When you access Gjirafa Video from a browser or device, we associate the browser and device with your account for login, security, and personalization purposes. For example, if you visit a page containing sports on your laptop, we may display sports-related advertisements on your mobile device.
Data from third-party websites. We use the information described in this privacy policy to help display more relevant advertisements to you, measure their effectiveness, and recognize your devices to display advertisements. When you visit third-party websites that are part of the Gjirafa AdNetwork platform, we may receive usage data.
Data for Payment Processing
We do not collect, store, or process bank card data with which payment can be made. In cases where payment processing is carried out by third parties, the terms and policies of those third parties apply.
Reason for Collection and Use
- Your identification for secure access to our services;
- Offering personalized and relevant services;
- Improving our services for you;
- Contacting you about your account, such as sending an email to verify the account by email or SMS, or to reply when you contact us;
- Personalizing advertisements and our communications for marketing purposes;
- Preventing, detecting, mitigating, and investigating fraudulent and illegal activities;
- To technically have the ability to serve you, as well as for algorithm testing, to improve your experience and display more relevant advertisements.
How We Store Collected Data
We store your personal data for as long as it is necessary and relevant for the provision of our services, in accordance with the laws in force. Furthermore, we may store your personal data even after the closing of your account to prevent fraud, collect any outstanding debt, resolve disputes, enforce our User Terms of Use agreement, assist in any investigation, and perform other actions permitted or required by applicable laws.
In cases where it is no longer necessary for us to store your personal data or when the purpose for which they were collected or stored is extinguished, we securely destroy them in accordance with national privacy and personal data protection laws and our internal policies.
Service Providers
We use service providers to perform functions and offer services in the countries where we operate. For example, we use various third-party services that help us operate the provision of our services, such as hosting our servers or applications, or to help us understand the use of our services, such as Google Analytics or Hotjar. We share payment information with service providers to process payments, prevent, detect, or investigate fraud or prohibited activities, help resolve disputes, such as refunding funds or subsequent collection, and other debit or credit card acceptability matters.
Law and Public Interest
Notwithstanding anything to the contrary in this privacy policy or the control we could otherwise have offered you, we store, use, or disclose your personal data if we believe they are reasonably necessary to comply with the law, regulatory processes, or governmental requests; to protect the safety of any person, to protect the security and integrity of our platform, including helping to prevent spam, abuse, or unauthorized actions on our services, or to explain why we removed content from the accounts of our services; to address fraud, security issues, or technical issues; or to protect our rights or the property of those who use our services. However, nothing in this privacy policy is intended to limit your legal protection or the objection you may have regarding third parties, including government requests for the disclosure of personal data.
Change of Ownership
In the event of a merger, incorporation, acquisition, or sale by or to another company, we may share your personal data with the new combined entity in accordance with our standards established in this Privacy Policy. If such a thing happens, we will require the new combined entity to strictly apply this Privacy Policy regarding your personal data.
Security
We protect your data using high technical, physical, and administrative security measures with the aim of minimizing the risk of any loss, misuse, unauthorized access, disclosure, and alteration. Some of the protection measures we use are firewalls and data encryption, and high levels of control and authorization for access to your personal data. If you believe your account has been abused, please contact us immediately by email atcontact@gjirafa.video.
Third-Party Privacy Practices
This Privacy Policy addresses only the processing, use, transfer, disclosure, and storage of your personal data that we collect from you. If you disclose your personal data to others, or if you are directed to a third-party website, their policies, practices, and privacy notices will apply. We encourage you to carefully evaluate the privacy and security policies of your business partner before entering into a transaction or before disclosing your personal data to them.
Suggestions and Complaints
If you have any questions, suggestions, or complaints about this Privacy Policy, or about your right to privacy and the protection of your personal data, you can contact us by email atcontact@gjirafa.video.
Changes to This Privacy Policy
We may revise this privacy policy from time to time. The most updated version will govern our processing of your personal information and will always be athttps://gjirafa.video/privacy-policy-en. If we make changes to this policy that, in our assessment, are significant, we will notify you through our Facebook page or by email. Any method used for notification is official. By continuing to access or use the services after the entry into force of these changes, you agree to the updates.
Privacy Conditions
The changes in the privacy conditions apply only to the browser and device you are using now. If you create a user, these conditions will always apply when you are logged in.
Personal Data Management
Choose the action you want to perform. After submitting the request, we will send a verification link to verify your identity and to complete the requested action.
- I want to obtain all the personal information you have about me
- I want to object to the processing of my personal data
- I want to update my personal information
- I want to transfer my personal information elsewhere
- I want to delete all the personal information you have about me
- I want to cancel my consent to the processing of my personal data